• Permanent Download

    Once you purchase a game at Latam Station, it is yours permanently. If you need to download it again, simply ask support for the download data and enjoy your game without restrictions, as many times as you want. Terms and conditions apply.

  • Live Chat

    Our live chat is ready to assist you in real time with any questions or problems, whether it is downloading your game, resolving purchase questions or registration. With fast and efficient service, we guarantee an excellent experience at Latam Station.

Frequent questions

How do I receive the game after purchase?

After confirming your order, you will receive proof of purchase and login credentials automatically via email. In some cases, sending credentials can be done manually and take up to a maximum of 12 hours.

Can I download the game more than once?

Yes, you can request to resend credentials for free through our live chat whenever you need it. This service is for personal use only.

What do I do if I have problems activating the game on my console?

If you are having trouble activating the game on your console, you can contact our agents via live chat. They will provide you with solutions for each of the problems you encounter.

What happens to my games if I change from PS4 to PS5 console?

Most of our games are available in PS4 and PS5 editions. This means that you can play on either console. You can check the available editions in the product information.

What are the return or refund policies?

Due to the nature of digital products, in most cases it is not possible to issue a refund. However, we evaluate exceptional situations individually. For more information, visit our refunds and returns page.